Protecting Your Data: Privacy and Security FAQs
What personal information does Inca Evo collect?
Inca Evo collects the names and speciality of the users you licence to use the product. We do not collect any patient data.
How Secure is Inca Evo?
Inca Evo does not store patient data. Any data that is sent to our servers is transient, and processed within Australia. All communication uses secure SSL/TLS encryption for data transport – the same level of encryption used by leading banks and government agencies.
Can I trust Inca Evo?
Inca Evo undergoes rigorous testing by internal technical experts and medical advisors to ensure its efficiency and reliability. Inca Evo was collaboratively designed with Best Practice, the industry leading practice management system in Australia to establish a highly efficient and seamless workflow.
How is data secured in Inca Evo?
The minimal data we collect is secured in databases encrypted at rest in Australia data centres, with access only by authorised support or technical personnel.
What should I do if I suspect unauthorised access to my account?
Change your password immediately if you suspect unauthorised access. You can also speak to our support team.
Does Inca Evo share my data with third parties?
No data is shared with third parties.
How does Inca Evo ensure the security of data transmissions?
Inca Evo uses secure SSL/TLS encryption for data transport for all transmissions – the same level of encryption used by leading banks and government agencies.
Has Inca Evo undergone any security audits or compliance certifications?
Inca Evo undergoes penetration testing yearly to identify any weaknesses (or vulnerabilities), including the potential for unauthorised parties to gain access to the system's features.
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