Recent Articles
Guide to Downloading Documents in Inca Classic
Clinics can now request a full document archive from Inca Classic. Here’s how the process works: 1. Submit a Request To begin, contact us by email or phone to request a document download for your clinic: ? support@precedencehealthcare.com ? 1300 ...
Importing your Inca Address Book CSV into Medical Director
1. Locate and double-click the MedicalDirector Maintenance icon on your desktop. The application window will open. 2. Navigate to Database Tasks > Common from the menu. 3. Double-click Import/Export. (Optional: If this is your first time accessing ...
Important Notice – Discontinuation of Inca Classic
Important Information regarding Inca Classic: Inca will be discontinued from the 30th of June 2025 As of 30th June 2025, the Inca platform will be discontinued. We have had the unfortunate task of making this decision to support our business strategy ...
Importing your Inca Address Book into Best Practice
Note: Once you request the address book from us, it will take 24 to 48 hours to process. After that, we will send you the file via email. ?️ Step-by-Step Guide 1️⃣ Download the File Check your email for a file titled ‘ProviderDetails’ (sent from ...
Uninstalling the Precedence Connector
If you would like to proceed with uninstalling the Precedence Connector at your clinic, please follow the below steps. Steps to uninstall the Precedence Connector: 1. Log in using an administrator user account 2. Exit the Precedence Connector 3. Stop ...