Why can I not see the completed documents?

Seamlessly connecting your practice with Inca Evo and Halo Connect

Inca Evo integrates with Halo Connect to connect directly to your Best Practise management software, ensuring that finalised documents are retrieved efficiently. Occasionally, the connection may take a moment to complete and send the documentation to your correspondence folder. If your documents haven't appeared, try refreshing the Best Practice page.

If your document doesn’t appear after refreshing, please wait a few minutes and try again. Typically, the documentation will be available once the connection is finalised. If you’ve waited and the document still hasn’t appeared, feel free to contact our support team at support@precedencehealthcare.com  or via the chat box at inca.health.com.au.

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